Thursday, October 19, 2006

First impressions

(After the foyer where we sell news/mags, fags, sweets, snacks and lottery) ... the greengrocery is the first area of the store for customers coming in through the main entrance.

That's one reason why the situation we've found ourselves in since Sex Pest decided to take the cheap option and give responsibility for that department to the young lad who previously had been responsible for filling shelves and fridges with soft drink is SUCH a problem.

I've got nothing against young lads per se, particularly when they're personable and very passable looking - in fact I believe we should employ more young lads with such qualifications. But we've got a kid of about 20 in charge of a critical department. Does he know his beets from his greens, his swedes from his brussels? One would like to think so. One would also like to think that he grasp such basics as presentation, rotation, date and quality checking, accurate reduction, waste control and responsible ordering.

The other burden placed on his shoulders in consequence of his 'promotion' is staff management.

SO this week (again) we've had screwed-up orders, ineffectual rotation (date control, linked to reduction and waste control), mess and uncleanliness on the shop floor, squalor in the prep room, generally shoddy presentation and NO staff in the evenings.

I hate picking on this kid, or seeming to pick on this kid. How on earth could he respond to an offer of what was put to him as a promotion, but in the way he did which was to say Yes, Please? He was promised all kinds of support, but they haven't materialised. He's risen above a particularly challenging start in life that included being sent (rightly or otherwise) to a school for children with special educational needs.

He isn't the brightest bunny, he isn't as quick on the uptake as he might be, but he is loyal and willing a diligent to a fault - and certainly has the potential to assume the full responsibilities of a department head, but not at twenty, not without having put in some time in an intermediate level role and not without more support initially than he's been given.

And that's down to Sex Pest.


Post a Comment

<< Home