Monday, October 16, 2006

The shift from somewhere quite warm

It started so well, no dramas reported during the hand over, all physical faults reported and with response times attached, check-outs fully operation, fully staffed.

Then over the course of the evening I lost a key worker to dental discomfort. I failed to convince either of the two obvious replacements to stay and cover for her. I lost two shelf stackers to a car accident and a third to training. A fourth staffer had been given the evening off by someone other than me. Yet another was an hour late because she's started a college course and can no longer get in for the start of her shift.

At some point during the evening we were notified that the delivery scheduled for tonight would be late, but no indication of when it would be arriving.

Then we discovered that the evening greengrocery manager hadn't bothered to turn up or call to say that he wouldn't be in. No cover could be drummed up at short notice. We discovered that the total muppet who is our HOG* had entered the wrong order for our deli counter so the order needed to be re-entered and re-sent. The order had previously been checked and sent by Hairdo, which didn't provide any comfort whatsoever.

I went into the Greengrocery prep room and found a sign indicating that all waste had been 'done' which suggested that all greengrocery had been 'date checked' and anything now OOD had been removed from the shelves, and that anything shortly to be OOD had been reduced for quick sale EXCEPT for the cauliflowers which were in the main fridge to be reduced in the evening.

I dutifully trotted them round to be marked down. Then the dairy girls got bored.

The dairy girls were waiting for their delivery which was on our non-appearing lorry. They drifted into the greengrocery section and started turning over things.

Half an hour later we'd removed for reducing stock from among the spuds, salads, cucumbers, lettuce, melons, cabbage, courgette ... the stuff dated tomorrow and therefore to be ruduced today as well as several items that should have been reduced yesterday.

Ricky Ratshit was in again. He was part of the gang of four that threatened to kill me some weeks ago; he was at the door yesterday but stone cold sober and therefore easy to deal with. Today his eyes were like twin snooker reds and he was slurring and weaving; on the other hand he was perfectly willing to be shepherded out the door while his mate (who was less well away) queued to purchase their bottle of wine.

Sadly his spotty-faced mate could not produce ID confirming that he was old enough to purchase the alcohol so after a short slanging match across the till which I won he slunk off to try his luck(Presumably) at Tesco.

Romeo was in, too. But he's responded to being told off for pestering S. by looking chronically hang-dog and bewildered and pointedly avoiding which ever check-out she's on so I've relaxed a bit when I spot he's in the store.

What else? Er, that's it. I'm knackered.

*Head of Greengrocery


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